Retail and store management

For a retailer growing from one shop into a chain, the biggest problem is that every channel keeps its own stock and price data. Our retail solution brings store tills, the central warehouse and your online sales channels together in one centre.

In store

• Touchscreen till with barcode, scale and fiscal cash register integration.
• Offline selling when the connection drops, with automatic sync when it returns.
• Promotion and discount rules are defined centrally and applied to every store at once.
• End-of-day reports and cash counts are done in minutes.

At head office

• Real-time stock and sales view for each store.
• Automatic order suggestions: transfer or purchase proposals based on sales velocity and minimum stock levels.
• Publish price changes from one screen and print shelf labels in bulk.
• Loyalty programme with points, coupons and customer segments.

Online channels

Stock and orders are synchronised with your online shop and common marketplaces. Cross-channel scenarios such as click and collect and in-store returns are supported, so clients can exchange an online purchase at their nearest store.

Setup

We start with a single pilot store and roll out to the others after two weeks of use. We give store staff short on-site training and provide priority support through our call centre in the first week. We assess your existing hardware to determine what you need; in most cases you do not have to replace your tills.

Store managers can follow their own store's sales and stock reports on their phones, while head office compares the whole chain on a single dashboard.